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Shipping & Handling

We want you to look hot TODAY! Most orders are shipped the same business day if placed before 3PM Monday~Friday Eastern Standard Time (excluding select Holidays). Orders placed after 3PM or on the weekend and select holidays will be processed the following business day. Orders may be delayed from shipment due to discrepancies in payment or billing/shipping information. Customer service is available Monday~Friday from 11AM-5PM Pacific Time (excluding select Holidays). 

  • Shipping information cannot be updated or changed once the order has been placed. All shipments returned to Blaq Velvet due to insufficient/invalid shipping address are subject to a return to sender fee that will be deducted from your online credit. Blaq Velvet is not responsible for return to sender fees. As a precaution please make sure that all information under shipping is correct before finalizing your order.
  • We cannot make any changes to an order that has already shipped. 
  • All packages are shipped via USPS unless the UPS box is selected at checkout.

AVAILABLE METHODS FOR DOMESTIC SHIPPING (U.S) INCLUDE:

USPS STANDARD MAIL: $7.00 (4-6 business days)

USPS PRIORITY MAIL EXPRESS: $15.00 (1-3 business days)

UPS MAIL: $9.50 (5-7 business days)

FREE IN STORE PICK UP: 1051 NOSTRAND AVENUE BROOKLYN, NY 11225

FREE SHIPPING FOR ORDERS OVER $150, NO CODE NECESSARY.

* If you require a signature confirmation please note that on your order, please note than additional fee may be required.

Transit time may be extended due to insufficient/invalid shipping address (i.e. missing or invalid apartment number/street number), weather conditions and/or high volume of packages.

AVAILABLE METHODS FOR INTERNATIONAL SHIPPING INCLUDE:

CANADA: $18.00 (5-10 business days)

ALL OTHER COUNTRIES: $25.00 (5-10 business days)

 

Taxes and Duties

All applicable custom fees, taxes and duties are the sole responsibility of the customer. Custom authorities require that we state the value of your order directly on your package. It is at the sole discretion of custom agents to release your package. Note that in rare occasions custom agents may delay delivery of some packages up to 45 business days.

SHIPPING INFORMATION CANNOT BE UPDATED OR CHANGED ONCE THE ORDER HAS BEEN COMPLETED AND SHIPPED FROM OUR FACILITY. PLEASE MAKE SURE THAT ALL INFORMATION UNDER SHIPPING IS CORRECT BEFORE FINALIZING YOUR ORDER.

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